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Issues with video, images and audio


  • Some images do not have a meaningful text alternative, so people using a screen reader cannot access the information. 
  • Some images include text as part of the image, so people using a screen reader cannot access the information.

By September 2021, all images containing text will have a suitable text alternative to include the image text. 

Issue with navigation, structure, links and keyboard operability 


  • Some links do not use text that is meaningful out of context, which can result in users of screen readers not being able to understand the link without reading the surrounding text and users of speech recognition software being less able to target links accurately using voice commands.
  • The colour of the link text does not meet the minimum contrast requirements against the background.

All links will be reviewed and fixed by September 2021

Issues with contrast, use of colour and visual characteristics 

  • Some elements have low contrast levels which can result in text being difficult to read, especially for people with low vision, poor eyesight or colour blindness.

All pages with be reviewed and fixed by September 2021.

Disproportionate burden

We do not consider any of the accessibility issues to be a disproportionate burden and aim to make the site fully compliant by September 2021.

Content that’s not within the scope of the accessibility regulations

Third-party content

Our site includes third party content and functionality. This may direct you to a related service, link to another site or supporting documentation. We are not responsible for the accessibility of third-party content or to other sites we link to.

Third party platforms

We often create content which is hosted on third party platforms. This includes:

We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.

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